Offices:
Singapore - Headquarter、Indonesia Office、Philippines Office、USA Office、Mexico Office、
Shanghai R&D Center
Key Benefits
Drives Efficiencies
Accelerate Digitalization
Lower Risk
Increase Revenue
Core Capabilities
Interactive Voice AI Bot
Automated Loan Collection
Our Payment Reminder robot helps payment companies effectively scale collection capacity by automating call processes and increasing overall agent performance.
Telemarketing
Our Telemarketing robot helps to increase new business conversions by gauging consumer interest and allowing call center staff to focus on better-qualified prospects.
Information Verification
Our Info Checker robot helps partners reduce operational cost and increase efficiency by confirming delivery information before dispatch, thus reducing the need for repeated deliveries.
Benefits:
Results:
AI Rudder AICC
AI Rudder AICC provides customers with an end-to-end one-stop AI powered contact center solution.
Compared with Traditional Contact Center
Predictive outbound Call Predictive outbound call system can automatically make large-scale outbound calls. When the called user answers the call, the system immediately assigns the call to an idle agent
achieving a standard of service and maintaining that standard
B2C Pre-Delivery Confirmation
The Philippines (in Tagalog)
Our ecommerce platform customers activates their voice AI robots to confirm order details before shipping on cash-on-delivery (CoD) basis. They:
✔️ Reached nearly 100% of consumers at first attempt (~ 10k+ daily parcels).
✔️ Achieved > 8% ROI within one month.
Listen to an actual exchange (with English subtitles) between our platform customer and her order recipient.
Our calling system leverage our Voice AI Robots to enhance debt collection strategies, prioritizing impact and efficiency.
✔️ Significant reduction in operating costs.
✔️ Automated Dialing and Feedback Logging.
✔️ Multiple variables support: Amount, Number, Date, Gender and more.
✔️ Understanding > 90% of Accents for Seamless Communication.
Tune in to hear how our Thai AI reminders the end users to pay after due day.
Our US-based loan platform clients entrusts us to qualify each applicant's eligibility and intention before proceeding for further processing, our solution helps them to:
✔️ Qualify > 600 applicants in less than 15 mins.
✔️ Maintain near human qualification quality (approx 0.1% less effective)
✔️ Save expensive labor and reduce turnaround from T+2 to T+0.
Listen to an actual qualification process for consumer loans in the United States.
The majority of Indonesian's consumer loan fintech companies use AI Rudder's solution to make hundreds of thousands of payment reminder calls daily, achieving:
✔️ All-time-low non-performing loans to < 10%.
✔️ Increased contact rate to > 80%.
✔️ Improved the promise to pay rate to > 20%.
Tune into this Bahasa Indonesia dialogue between this leading digital credit platform in Indonesia and her borrower.
✔️ Significant reduction in operating costs.
✔️ Speech Word Error Rate (WER)is twice as good as alternatives.
✔️ Customer intention understanding accuracy > 90%.
✔️ Human-like voice and experience.
✔️ Multiple variables support: Amount, Number, Date, Gender and more.
Listen to an actual exchange, between our platform (Voice AI Robot), and a customer.
AI Rudder transforms your customer engagement by combining artificial intelligence (AI) and human intuition. Over 200 enterprises across Southeast Asia, India, Africa, and the Americas leverage upon our practical AI expertise and operational experience to contact over a million end users every day.
Visit AI Rudder
AIRudder Pte Ltd, 1 Pickering Street #08-01, Singapore 048659 | business@airudder.com